Written by renowned author, Catherine Mullahy, The Case Manager s Handbook, Fourth Edition, is the ultimate how-to guide for case managers. This practical resource helps case managers build fundamentals, study for the CCM exam, and most importantly, advance their careers after the exam. Using real-life examples and an easy-to-read, conversant style, this reference defines Best in Class case management, examines the case management process, and presents practical procedural information. It is an excellent daily reference and.
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